Privacy Policy

Who we are

Taniel Web is a web design and development studio based in Andorinha, Bahia, Brazil (CNPJ 62.354.057/0001-46). We’re the controller of the personal data handled here, meaning we decide how and why it’s used.

As a Brazilian company, we follow Brazil’s General Data Protection Law (LGPD), and we apply the GDPR to visitors from the European Union. This policy covers tanielweb.com in all three versions (Brazil, Portugal, and English) and any contact you make with us by booking a call, WhatsApp, email, or phone.

What we collect

Only what we need to get back to you and, if it comes to that, build your project:

1. 01When you book a callyour name, email, the time you pick, and anything else you write in the booking form.
2. 02When you message, email, or call usyour number, email address, or phone and whatever is in your message, usually your name, company, and project details. The buttons on the site open WhatsApp with a message already written, which you can edit before sending.
3. 03When you just browsenothing that directly identifies you. The server that hosts the site logs technical data for each visit (IP address, browser, page, and time), like any website. If you allow it, Google Analytics also records how the site is used (see Cookies and storage).

We don’t ask for sensitive data, such as health, religious, or biometric information.

How we use it

Each use has a legal basis under the LGPD (art. 7) and the GDPR (art. 6):

1. 01Replying to you and preparing the callsteps you asked for before a possible contract.
2. 02Writing the proposal and doing the workperforming the contract, if you hire us.
3. 03Invoicing and bookkeepingcomplying with tax and accounting laws.
4. 04Keeping the site secure and runningour legitimate interest, plus the Brazilian legal requirement to keep access logs (Marco Civil da Internet).
5. 05Understanding how the site is usedwith Google Analytics, only with your consent.
6. 06Protecting our rightsin case of a legal or administrative dispute.

We don’t use your data for advertising, we don’t build profiles, and we don’t make automated decisions about you.

Cookies and storage

Fonts and images are served from our own site, with no calls to services like Google Fonts. The site only stores these preferences in your browser, and they never leave it:

1. 01Your languagewhen you switch versions (BR, PT, or EN) or accept the language suggestion, we save your choice (tw-idioma) so the right version opens next time. It stays until you clear your browser data.
2. 02Intro animationwe note that the opening animation already played during this visit (tw-entrou) so it doesn’t repeat. It’s cleared when you close the tab.
3. 03Cookie choiceyour answer to the cookie notice (tw-cookies), so we don’t ask again. It stays until you clear your browser data or change your choice below.

To suggest the version in your language, the site reads your browser’s language setting. That happens on your device; we don’t use your IP address or location.

On the booking page, the calendar is provided by Cal.com and may set its own cookies, strictly needed for it to work (Cal.com’s privacy policy).

To understand how the site is used, we use Google Analytics, and only with your permission. It records the pages you visit, time on each page, your type of device and browser, your approximate city and country, where the visit came from, and clicks on the WhatsApp buttons. We can’t see who you are: Google Analytics doesn’t store your IP address, and Google’s advertising features are turned off.

If you allow it, it sets the _ga and _ga_* cookies, which last up to 2 years. If you decline, no cookies are set and Google only receives signals without identifiers, used to estimate total visits. We honor Global Privacy Control: if your browser sends it, the site treats it as a “no” and doesn’t ask.

You choose in the notice on your first visit, and you can change it anytime:

Who we share it with

We don’t sell or rent your data, and we don’t share it for targeted advertising, as those terms are defined in US state privacy laws such as California’s. It only passes through services we use to work, each getting the minimum it needs:

1. 01Cal.comreceives your booking details and sends the email confirmation.
2. 02WhatsAppconversations go through Meta’s servers, under WhatsApp’s privacy policy.
3. 03Email and hostingour email provider stores messages sent to contato@tanielweb.com, and our hosting company stores technical access logs.
4. 04Googlereceives Google Analytics usage data, if you allow it (Google’s privacy policy).
5. 05Accountingreceives what’s needed for invoicing, if you hire us.
6. 06Authoritiesonly when required by law or a court order.

Links to Instagram, LinkedIn, and Behance take you to other sites with their own privacy policies.

International transfers

We’re based in Brazil, so your data is processed there. Some of the services we use, like Cal.com, WhatsApp, and Google Analytics, store data in the United States. In those cases, we rely on providers that contractually commit to protecting your data with the safeguards required by the LGPD (art. 33) and the GDPR.

How long we keep it

1. 01Inquiries that didn’t become projectsup to 2 years after our last contact, so we don’t start from scratch if you come back. You can ask us to delete them sooner.
2. 02Client projectsfor the length of the project and 5 years after it ends, to meet tax obligations and handle any legal matters.
3. 03Site access logs6 months, as required by Brazilian law (Marco Civil da Internet).
4. 04Google Analytics data14 months, after which Google deletes it.

After that, the data is deleted or anonymized.

Your rights

Wherever you live, you can, at any time and free of charge:

1. 01Confirm whether we hold data about you and get a copy of it.
2. 02Correct data that is incomplete, inaccurate, or out of date.
3. 03Ask us to delete, block, or anonymize your data.
4. 04Take your data to another provider (portability).
5. 05Find out who we share your data with.
6. 06Withdraw your consent where it applies, and object to processing that doesn’t comply with the law.

To exercise any of these rights, email contato@tanielweb.com. We may ask you to verify your identity first, to protect you. We’ll respond within 15 days, and we won’t treat you any differently for making a request.

If you feel we haven’t resolved your request, you can file a complaint with Brazil’s National Data Protection Authority (ANPD) or, in the EU, with your local data protection authority.

Security

The site uses an encrypted connection (HTTPS). Contact and project data is kept in protected accounts, accessed only by the people working on it.

No system is 100% secure. If an incident could pose a significant risk to you, we’ll notify you and the authorities as the law requires.

Children’s privacy

This site and our services are meant for businesses and professionals. We don’t knowingly collect data from anyone under 18, including children under 13. If it happens by mistake, we’ll delete it as soon as we find out.

Changes to this policy

If the site starts collecting anything new, such as a form or a newsletter, we’ll update this page first and change the date at the top.

Contact

Questions, requests, or complaints about your data: contato@tanielweb.com or on WhatsApp at +55 74 9142-1045.

Taniel Web · CNPJ 62.354.057/0001-46 · Andorinha, Bahia, Brazil